Shipping Policies
STATES WE SHIP TO
We ship to the following states.
Alabama, Arkansas, Arizona, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, , California, Minnesota, Mississippi, Wisconsin, Wyoming, and in Washington D.C.
STATES WE CANNOT SHIP TO
Alaska, Connecticut, Colorado, Delaware, Idaho, Iowa, Michigan, Montana, New York, Nevada, North Dakota, Oregon, Rhode Island, Vermont, Utah, and Washington.
If you are in a banned state and would like to order Hidden Hills Club Apparel please visit our Apparel Site
AVERAGE SHIPPING TIME
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Processing time: 1–3 business days
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Delivery time: typically takes 5–10 business days, depending on the shipping destination
WHAT ARE THE AVAILABLE PAYMENT OPTIONS
Hidden Hills Club accepts credit/debit cards only. No other payment options are facilitated.
CAN I CHANGE OR MODIFY AN ORDER AFTER IT IS PLACED
Orders can be changed or modified until an order is fulfilled. please email us at support@hiddenhillsclub.com
CAN I CHANGE OR MODIFY A SHIPPING ADDRESS.
Due to age verification once your order has been placed, you cannot modify your address. You can change your shipping address in your account settings for future orders.
We are not responsible for customers not inputting the correct information.
Both Shipping and Billing addresses need to match.
HOW CAN I CHECK THE STATUS OF AN ORDER
Once your order ships, you will receive an email with tracking information.
WHAT IF MY ORDER ARRIVES DAMAGED
Please carefully inspect your order promptly upon delivery. Should you receive a damaged or incorrect product, please contact our customer service support immediately by email at support@hiddenhillsclub.com
RETURN POLICY
NO RETURNS ARE ACCEPTED
If you purchased our product through another source, you will need to go directly to that source for any returns.
WHAT IF MY ORDER APPEARS TO BE LOST OR STOLEN?
We are not responsible for stolen packages.
We ship to the following states.
Alabama, Arkansas, Arizona, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, , California, Minnesota, Mississippi, Wisconsin, Wyoming, and in Washington D.C.
Alaska, Connecticut, Colorado, Delaware, Idaho, Iowa, Michigan, Montana, New York, Nevada, North Dakota, Oregon, Rhode Island, Vermont, Utah, and Washington.
If you are in a banned state and would like to order Hidden Hills Club Apparel please visit our Apparel Site
-
Processing time: 1–3 business days
-
Delivery time: typically takes 5–10 business days, depending on the shipping destination
Hidden Hills Club accepts credit/debit cards only. No other payment options are facilitated.
Orders can be changed or modified until an order is fulfilled. please email us at support@hiddenhillsclub.com
Due to age verification once your order has been placed, you cannot modify your address. You can change your shipping address in your account settings for future orders.
We are not responsible for customers not inputting the correct information.
Both Shipping and Billing addresses need to match.
Once your order ships, you will receive an email with tracking information.
Please carefully inspect your order promptly upon delivery. Should you receive a damaged or incorrect product, please contact our customer service support immediately by email at support@hiddenhillsclub.com
NO RETURNS ARE ACCEPTED
If you purchased our product through another source, you will need to go directly to that source for any returns.
We are not responsible for stolen packages.