Shipping Policies

STATES WE SHIP TO

We ship to the following states.

Alabama, Arkansas, Arizona, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, , California, Minnesota, Mississippi, Wisconsin, Wyoming, and in Washington D.C.

STATES WE CANNOT SHIP TO

Alaska, Connecticut, Colorado, Delaware, Idaho, Iowa, Michigan, Montana, New York, Nevada, North Dakota, Oregon, Rhode Island, Vermont, Utah, and Washington.

If you are in a banned state and would like to order Hidden Hlls Club Apperal please visit our Apparel Site

AVERAGE SHIPPING TIME

Processing times for shipments are 1-3 business days. It takes an average of 5-14 business days for delivery of your purchase, depending on location. During sales or other high c

WHAT ARE THE AVAILABLE PAYMENT OPTIONS

Hidden Hills Club accepts credit/debit cards only. No other payment options are facilitated.

CAN I CHANGE OR MODIFY AN ORDER AFTER ITS PLACED

Orders can be changed or modifed until an order is fullfilled. please email us at support@hiddenhills.club

CAN I CHANGE OR MODIFY A SHIPPING ADDRESS.

Due to age verfication once your order has been placed, you cannot modify your address. You can change your shipping address in your account settings for future orders.

HOW CAN I CHECK THE STATUS OF AN ORDER

Once your order ships, you will receive an email with tracking information. 

WHAT IF MY ORDER ARRIVES DAMAGED

Please carefully inspect your order promptly upon delivery. Should you receive a damaged or incorrect product, please contact our customer service support immediately by email at support@hiddenhills.club

RETURN POLICY

NO RETURNS ARE ACCEPTED

If you purchased our product through another source, you will need to go directly to that source for any returns.

WHAT IF MY ORDER APPEARS TO BE LOST

If a shipment goes 10 or more business days without carrier scans or movements, we can deem the shipment as lost and offer a replacement order or a refund.

Due to the age limitation of our products, we can only ship to the same address as the billing address.